Frequently Asked Questions

Are you 65 or older?
Have you been diagnosed with a new illness?
Has your medication recently changed?
Has your medical condition recently changed?
Do you require therapy services?
Would you rather be cared for at home?
Have you been hospitalized recently?
Do you feel you’re at risk for a fall?
If you answered yes to two or more of these questions, NeedNurse could be for you. Speak with your physician or call 1.844.NeedNurse to discuss your treatment options.
Home health is a physician-ordered service designed to enable patients to maximize their ability to function safely at home by teaching patients and their caregivers how to provide effective, appropriate care. Symptom management, medication management, mobility and home safety issues are among the many needs covered.
We are happy to answer any questions you may have about the many services we provide. However, we must have a physician’s order to provide care. Talk to your doctor about your need for home-based services.
Home health is specifically designed to deal with acute medical changes in a patient’s condition. These changes can relate to a worsening of a long standing diagnosis or a new diagnosis. They can be physical or mental in origin.
Your physician must determine your need for home-based care and provide an order for the services. Medicare, Medicaid and most private insurance companies have homebound and skilled needs requirements.
No. All care is intermittent, with the frequency of visits determined by the physician and a home health clinician.
Care can be provided in your home, whether that is your house or a family member’s, an adult family home, assisted living or retirement home. Home health cannot be provided in a hospital or nursing home (although hospice services can).
Home Health services continue as long as medically necessary, based on the assessment of the nurse or therapy professional, your physician and changes in your progress.
Medicare pays for home health services under Part A or Part B benefits at 100 percent when the patient is eligible for service and meets the criteria for admission. Medicaid coverage of Home Health Services is subject to the limitations of the medical program identified on your Medical ID card. We will verify this program before our first visit.
Private insurance coverage differs from contract to contract. You will know what the cost will be before service begins.
You may be considered “homebound” if you have difficulty leaving home by yourself, require assistance to leave home, and do not leave home frequently due to your medical condition. The nurse or therapist will determine your homebound status as part of the initial evaluation.
Medicare regulations define skilled care as services that must be performed by a professional clinician that are reasonable and necessary for the treatment of your illness or injury. For example, after a hip replacement, the skills of a Physical Therapist are necessary to help with your recovery.
If you are receiving skilled services from a nurse or therapist, Medicare will allow a Home Health Aide to assist with your personal care and recovery needs on an intermittent basis.
That type of care is considered non-skilled or custodial care and is not covered by Medicare, although sometimes it is covered by private insurance or Medicaid. Our staff is available to help you research the availability of private insurance or Medicaid coverage for those services.

How to Make a Home Health Referra